When you need answers to questions or solutions to problems, Ciraden’s Help Desk Team is committed to providing the best service possible by responding to your inquiry in a timely manner. Our response time is directly related to our commitment to our client practices and partners as outlined in our Service Level Agreement document. You can contact Ciraden’s help desk using one of the following methods:

Phone
By calling 1-888-Ciraden (247-2336), you will reach our help desk where a user support representative will address any inquiries you may have.

Website
If you have a problem or wish to provide feedback on any of our products and services go to Ciraden’s website at www.Ciraden.com and complete the Web Ticket Form. A user support representative will contact you about your inquiry.

Email
If utilizing email is the most efficient way for you to contact us, do so at CustomerSupport@Ciraden.com. The help desk department will be available for customer inquires between the hours of 7:30 am to 6:00 pm Eastern Standard Time, M-F with evening and Saturday support available.